From baf6c42abe4a65029919d97c25857f2214383458 Mon Sep 17 00:00:00 2001 From: Nicholas Gioachini <93983535+nikogio@users.noreply.github.com> Date: Wed, 21 Jan 2026 12:51:01 -0300 Subject: [PATCH 1/5] Update troubleshooting for Copilot responses Clarify that Copilot only responds to mentions in open PRs and not after merging or closing. --- .../use-copilot-agents/coding-agent/troubleshoot-coding-agent.md | 1 + 1 file changed, 1 insertion(+) diff --git a/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md b/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md index 75d53dd0b187..aa366d8d736e 100644 --- a/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md +++ b/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md @@ -70,6 +70,7 @@ If there is a "{% data variables.product.prodname_copilot_short %} started work" {% data reusables.copilot.coding-agent.write-access-required %} If you do have write access, and you mention `@copilot` on a pull request that is assigned to {% data variables.product.prodname_copilot_short %}, the comment is passed to {% data variables.copilot.copilot_coding_agent %}. An eyes emoji (👀) is added to your comment to indicate that {% data variables.copilot.copilot_coding_agent %} has seen your comment. Shortly after, a "{% data variables.product.prodname_copilot_short %} started work" event is added to the pull request timeline. +Copilot only responds to mentions in open PRs. Once a PR is merged or closed, the copilot agent will not respond to new mentions or comments. This is by design to focus on active development work. If this doesn't happen, {% data variables.product.prodname_copilot_short %} may have been unassigned from the pull request, or you may not have write access. From eff32b21bb5cb540c77f355dc5ffa7a185beddaa Mon Sep 17 00:00:00 2001 From: Sharra-writes Date: Wed, 28 Jan 2026 20:54:10 -0800 Subject: [PATCH 2/5] Update content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com> --- .../coding-agent/troubleshoot-coding-agent.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md b/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md index aa366d8d736e..11dbf6cf11bb 100644 --- a/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md +++ b/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md @@ -70,7 +70,7 @@ If there is a "{% data variables.product.prodname_copilot_short %} started work" {% data reusables.copilot.coding-agent.write-access-required %} If you do have write access, and you mention `@copilot` on a pull request that is assigned to {% data variables.product.prodname_copilot_short %}, the comment is passed to {% data variables.copilot.copilot_coding_agent %}. An eyes emoji (👀) is added to your comment to indicate that {% data variables.copilot.copilot_coding_agent %} has seen your comment. Shortly after, a "{% data variables.product.prodname_copilot_short %} started work" event is added to the pull request timeline. -Copilot only responds to mentions in open PRs. Once a PR is merged or closed, the copilot agent will not respond to new mentions or comments. This is by design to focus on active development work. +Copilot only responds to mentions in open pull requests. Once a pull request is merged or closed, the copilot agent will not respond to new mentions or comments. This is by design to focus on active development work. If this doesn't happen, {% data variables.product.prodname_copilot_short %} may have been unassigned from the pull request, or you may not have write access. From c347209652f4fd6ff0ee6101f5f31d2319f52758 Mon Sep 17 00:00:00 2001 From: Sharra-writes Date: Thu, 29 Jan 2026 09:04:56 -0800 Subject: [PATCH 3/5] Apply suggestion from @Sharra-writes --- .../coding-agent/troubleshoot-coding-agent.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md b/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md index 11dbf6cf11bb..384f75eb5411 100644 --- a/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md +++ b/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md @@ -70,7 +70,8 @@ If there is a "{% data variables.product.prodname_copilot_short %} started work" {% data reusables.copilot.coding-agent.write-access-required %} If you do have write access, and you mention `@copilot` on a pull request that is assigned to {% data variables.product.prodname_copilot_short %}, the comment is passed to {% data variables.copilot.copilot_coding_agent %}. An eyes emoji (👀) is added to your comment to indicate that {% data variables.copilot.copilot_coding_agent %} has seen your comment. Shortly after, a "{% data variables.product.prodname_copilot_short %} started work" event is added to the pull request timeline. -Copilot only responds to mentions in open pull requests. Once a pull request is merged or closed, the copilot agent will not respond to new mentions or comments. This is by design to focus on active development work. + +{% data variables.product.prodname_copilot_short %} only responds to mentions in open pull requests. Once a pull request is merged or closed, {% data variables.copilot.copilot_coding_agent %} will not respond to new mentions or comments. This is by design to focus on active development work. If this doesn't happen, {% data variables.product.prodname_copilot_short %} may have been unassigned from the pull request, or you may not have write access. From babd4d258ea776569cd055f49a7d8fb40c6bd145 Mon Sep 17 00:00:00 2001 From: Sharra-writes Date: Thu, 29 Jan 2026 10:13:39 -0800 Subject: [PATCH 4/5] Apply suggestion from @Sharra-writes --- .../coding-agent/troubleshoot-coding-agent.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md b/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md index 384f75eb5411..bd8833619448 100644 --- a/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md +++ b/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md @@ -71,7 +71,7 @@ If there is a "{% data variables.product.prodname_copilot_short %} started work" If you do have write access, and you mention `@copilot` on a pull request that is assigned to {% data variables.product.prodname_copilot_short %}, the comment is passed to {% data variables.copilot.copilot_coding_agent %}. An eyes emoji (👀) is added to your comment to indicate that {% data variables.copilot.copilot_coding_agent %} has seen your comment. Shortly after, a "{% data variables.product.prodname_copilot_short %} started work" event is added to the pull request timeline. -{% data variables.product.prodname_copilot_short %} only responds to mentions in open pull requests. Once a pull request is merged or closed, {% data variables.copilot.copilot_coding_agent %} will not respond to new mentions or comments. This is by design to focus on active development work. +If this doesn't happen, {% data variables.product.prodname_copilot_short %} may have been unassigned from the pull request, or you may not have write access. Note that {% data variables.product.prodname_copilot_short %} only responds to mentions in open pull requests. Once a pull request is merged or closed, {% data variables.copilot.copilot_coding_agent %} will not respond to new mentions or comments to better focus on active development work. If this doesn't happen, {% data variables.product.prodname_copilot_short %} may have been unassigned from the pull request, or you may not have write access. From dca828c47e7975f37ae0c7587c8bde135eda4aa3 Mon Sep 17 00:00:00 2001 From: Sharra-writes Date: Thu, 29 Jan 2026 10:13:56 -0800 Subject: [PATCH 5/5] Apply suggestion from @Sharra-writes --- .../coding-agent/troubleshoot-coding-agent.md | 2 -- 1 file changed, 2 deletions(-) diff --git a/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md b/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md index bd8833619448..d99a920b9f9e 100644 --- a/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md +++ b/content/copilot/how-tos/use-copilot-agents/coding-agent/troubleshoot-coding-agent.md @@ -73,8 +73,6 @@ If you do have write access, and you mention `@copilot` on a pull request that i If this doesn't happen, {% data variables.product.prodname_copilot_short %} may have been unassigned from the pull request, or you may not have write access. Note that {% data variables.product.prodname_copilot_short %} only responds to mentions in open pull requests. Once a pull request is merged or closed, {% data variables.copilot.copilot_coding_agent %} will not respond to new mentions or comments to better focus on active development work. -If this doesn't happen, {% data variables.product.prodname_copilot_short %} may have been unassigned from the pull request, or you may not have write access. - ## Based on the agent session logs, {% data variables.product.prodname_copilot_short %} appears to be stuck {% data variables.product.prodname_copilot_short %} can appear to be stuck for a while, and then get moving again.